The booking process is super simple! Once you’ve decided you’d like us to style your wedding or event, just drop us an email to "Save Your Date." To secure your date, we’ll ask for a non-refundable deposit of £200.00 (please see our T&Cs for details). After your date is saved, the remaining balance will need to be paid 10 weeks before your wedding. If you’d prefer, you can pay in instalments—just make sure the final payment is completed by the 10-week deadline. We’re here to make the process as smooth and stress-free as possible, so if you have any questions or need a little extra guidance, we’re always happy to help!

A Zoom consultation is a relaxed and easy way for us to connect and get to know each other, all from the comfort of your own home (maybe with a nice cup of tea or even a glass of something bubbly!). It’s the perfect opportunity for you to ask any questions about our services, share your ideas, and start visualizing how we can bring your dream day to life. We’ll chat through your vision, discuss any specific requirements, and help you feel confident about your wedding styling. It’s all about making sure you feel comfortable and excited every step of the way! A venue visit is a fantastic opportunity to explore your wedding space together and start bringing your vision to life! We’ll walk around the venue, discuss where you’d like key styling elements to go, and brainstorm ideas that perfectly suit your theme and requirements. It’s also a great chance to see some of our items in person and imagine how they’ll look on your big day. Venue visits are all about making sure every detail feels just right for you!

Absolutely, we can style both indoor and outdoor weddings! Indoor weddings are no problem at all, but outdoor weddings do come with a few extra considerations—especially here in the UK, where the weather can be unpredictable. Many of our package items, like arches and trees, are crafted from luxury faux florals and aren’t suited to rain or certain conditions, such as being left outside overnight. Because of this, we’d need to chat with you and your venue in more detail to make sure everything is perfectly planned and protected. We’re happy to work with you to create a stunning setup that works beautifully for your chosen space!

Absolutely! We offer a wide range of on-trend, authentic, and elegant styles within our styling packages and bespoke styling service. Whether you have specific wedding colors or a unique theme in mind, we’ll work with you to create a design that perfectly complements your vision.

We use luxury faux floral designs in our styling packages, which are so realistic they’re often mistaken for the real thing! For our bespoke services, we can incorporate both luxury faux florals and fresh flowers. When fresh flowers are part of your vision, we collaborate with a select group of talented floral design specialists to create something truly stunning. Whatever your preference, we’ll craft beautiful arrangements to bring your wedding dreams to life!

In most cases, venues only allow LED candles to be used, but don’t worry—our LED candles are made from real wax and feature an incredibly realistic flame. They emit a warm, inviting glow, creating the perfect ambience without compromising on style. You’ll still get that magical, romantic atmosphere while staying within your venue’s guidelines!

We’ll take care of all the setup and takedown, so you can relax and focus on enjoying your special day! In most cases, we’ll arrive at your venue to bring your design to life. Depending on your venue’s schedule, it will be on the day of your wedding or the day before. Once your big day is over, we’ll return the following day to collect everything—leaving you with one less thing to think about. You can get ready and celebrate knowing all the details are handled with care and attention.

We don’t charge extra for travel as long as your venue is within the areas we cover. If your venue is outside of these areas, there may be an additional charge, but we’re always happy to discuss this with you. Just get in touch, and we’ll do our best to accommodate your plans!

If your wedding date changes, we’ll do our very best to accommodate you, as long as your new date is available in our diary. Please keep in mind that we do book up quickly, so it’s always a good idea to confirm your date with your venue before saving it with us. Don’t forget that your booking is secured with a non-refundable deposit, so we recommend letting us know about any changes as soon as possible. We’re here to help and will work with you to make your day as seamless as possible!

If your venue has specific setup or delivery requirements, don’t worry—we’ve got it covered! We’ll work directly with your venue’s wedding coordinator to address any requirements they have and ensure everything runs smoothly. Our goal is to take the stress off your shoulders so you can focus on enjoying your special day. You can count on us to handle the details with care and professionalism!

That’s absolutely fine! You don’t need to have everything figured out just yet. You can still save the date with us, and we’ll be happy to provide inspiration and ideas to help you as you move forward with your planning. We’re here to guide you every step of the way and make sure your wedding styling is just perfect!

Yes, absolutely! You can add more items to your package after booking. Any additions will be reflected as extra items on your final invoice, which will adjust the total amount due. If you're unsure about anything or need guidance, feel free to talk to us—we're always happy to help and make sure everything fits perfectly with your vision!

If bad weather affects your outdoor styling, don’t worry—we’ve got a backup plan in place! We’ll work closely with your venue’s wedding coordinator to style your chosen indoor backup option, which we’ll discuss with you leading up to your big day. This way, you can feel confident that no matter the weather, your wedding will be beautiful and stress-free!

Yes, we absolutely offer payment plans! Our goal is to make paying for your wedding styling as easy and stress-free as possible. Simply talk to us, and we’ll work with you to spread the cost in a way that suits you. We’re here to help make your dream day more manageable!

Yes, you can make small changes if you're booking one of our styling packages! For our bespoke wedding styling service, you can make changes up to 11 weeks before your saved date. Any adjustments will be reflected in your updated bespoke quotation. We want to make sure everything is perfect for your special day, so just let us know, and we’ll be happy to help!

Your business is very important to us however we understand that unavoidable issues can arise which may lead you to requesting a cancellation of this booking in full. You may cancel the booking 10 weeks before the event; any money you have paid will be refunded to you minus your deposit which is non-refundable. In the event of a booking being cancelled less than 10 weeks prior to the event, no refund will be made. Any request for a cancellation must be received by email to us. Please read our full T&Cs on our website or on your quotation.